How it works
Nine steps, no surprises. Here is exactly what happens from the moment you message us to the moment you stop needing us.
- Free to enquire
- Written plan before you pay
- One coordinator throughout
- Support after you get home
From your first message to your final follow-up
Nine steps, no surprises. Here is what happens at every stage.
You get in touch — free, no commitment
WhatsApp is fastest, the form is fine too. Tell us what you are considering and send photos if you have them (hair: front, top and back in daylight; dental: a recent X-ray if you have one; surgery: the area concerned). Most people message us long before they are ready to book, and that is exactly right.
We assess your case honestly
Your details go to the partner clinics best suited to your case — not to whoever pays us most. Within 24 hours you get back what the surgeon actually thinks: whether you are a good candidate, what they would recommend, and what they would advise against. Sometimes the answer is “not yet” or “not this procedure”. You will hear that from us too.
You get options, in writing
Where more than one route makes sense, you see more than one. For each: the surgeon and their credentials, the technique proposed, the all-in cost, what is included, what is not, and how long you need to stay. Nothing verbal, nothing vague.
Talk to a coordinator — and to the clinic
Ask everything. If you want a video call with the clinic before deciding, we arrange it. If you want to speak to your coordinator at 10pm because a doubt is keeping you awake, that is what we are here for.
You confirm, and we build the trip
Once you choose a clinic and dates, we lock in the appointment, book your hotel, arrange every transfer, assign your English-speaking assistant and send you a written itinerary with times, addresses and names. You book your own flights — we tell you precisely which days to target and why.
Pre-travel preparation
A clear checklist: which medications to pause and when, what to stop eating or drinking before surgery, what to pack, what your insurance does and does not cover, and what to expect on the day. No one should land in a foreign country unsure what happens next.
Your days in Türkiye
A driver is at arrivals holding your name. Transfers run to your itinerary. Your assistant sits in on the consultation and the check-ups so nothing is lost in translation, and your coordinator checks on you every day you are here. If anything changes — a delayed flight, a surgeon wanting an extra recovery day — we rearrange around it.
Fit to fly, then home
You do not fly until your surgeon says you are fit to. You leave with written aftercare instructions, details of exactly what was done and with what materials, any medication you need, and a scheduled follow-up plan. A driver takes you back to the airport.
Aftercare that follows you home
Scheduled check-ins at the intervals your procedure needs. Photos reviewed by your surgeon’s team where relevant. If something concerns you, you message your coordinator and we get you an answer — and if you need to be seen by a doctor locally, we tell you that clearly rather than reassuring you for the sake of it.
What MediRoute takes care of
Your treatment is between you and your clinic. Everything around it is our job.
- Airport pickup & drop-offPrivate driver meets you at arrivals and takes you back for your flight home.
- Hotel booked for youA comfortable, well-located hotel matched to your budget and recovery needs.
- All clinic transfersEvery journey between hotel and clinic, on time, for the whole stay.
- English-speaking assistantSomeone with you for consultations and check-ups so nothing is lost in translation.
- One coordinator, start to finishThe same person from your first message to your last follow-up.
- 24/7 support lineDay or night, while you are in Türkiye, someone answers.
- Your treatment plan in writingWhat is being done, by whom, at what cost, before you fly.
- Aftercare follow-up at homeScheduled check-ins and a direct line back to your surgeon’s team.
- Vetted clinics onlyWe only work with licensed clinics we have visited and continue to monitor.
What we don’t do
A guide is only useful if you know where the edges are.
- We don’t provide medical care or advice. We are not doctors. Every clinical decision is made by your licensed surgeon or dentist.
- We don’t guarantee results. No honest person in this industry can. Bodies heal differently and every procedure carries risk.
- We don’t book your flights. You will always get a better fare and more flexibility booking those yourself. We tell you which dates to book.
- We don’t sell insurance. We will strongly recommend you arrange appropriate travel and medical cover, and tell you what to check for.
- We don’t chase you. One honest quote, then it is your decision. You will not get a fortnight of “last chance” messages from us.
How the money works
- Enquiring is free. Assessment, options and quotes cost you nothing and carry no obligation.
- You pay the clinic for treatment. Directly, and you always see what the clinic charges.
- Your quote is all-in. Treatment, hotel, transfers, assistant and coordination are set out line by line before you commit, so nothing appears later.
- Flights and insurance are yours to arrange. Budget for those separately.
- We tell you how we’re paid. You pay us a coordination fee; your treatment is paid directly to your clinic. See About MediRoute.
Ready to find out what your treatment would actually involve?
Send us a message and a MediRoute coordinator will come back to you within 24 hours with clinic options, an honest cost range and a realistic plan. No obligation.